Contact Us

We'd love to hear from you!

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Get in Touch

Have a question, found a bug, or want to share feedback about Cookie Clicker Max? We're here to help! Choose the best way to reach us below.

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Email Support

For general inquiries, bug reports, or feedback

[email protected]
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Privacy Concerns

Questions about data and privacy

[email protected]
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Bug Reports

Found a glitch? Let us know!

[email protected]
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Feature Requests

Have an idea for the game?

[email protected]

⏰ We typically respond within 24-48 hours

Before You Contact Us

Check if your question is answered in our FAQ below:

🍪 How do I save my game?

Your game automatically saves every 30 seconds. You can also manually export your save from Settings → Export Save. Keep this safe to restore your progress!

😱 I lost my progress! Can you restore it?

Unfortunately, we cannot restore lost progress as all game data is stored locally on your device. We recommend regularly exporting your save as a backup.

🎮 The game isn't loading properly

Try these steps: 1) Clear your browser cache, 2) Disable browser extensions, 3) Try a different browser, 4) Check if JavaScript is enabled.

📱 Does the game work on mobile?

Yes! Cookie Clicker Max is fully optimized for mobile browsers. You can even install it as a Progressive Web App (PWA) for an app-like experience.

🏆 How does prestige work?

Prestige resets your cookies and producers but gives you permanent bonus chips. Each chip increases your production by 2%. Prestige when your potential chips will significantly boost your progress!

🐓 Why "Coockies" and not "Cookies"?

That's our fun rooster-themed twist on the classic! In our game, roosters hatch "coockies" - it's part of what makes Cookie Clicker Max unique!

Report a Bug

When reporting a bug, please include: